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RNSTECH

Privacy Policy

RNSTech (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at rnstech.ltd (the “Site”) and use our mobile applications (the “Apps”).

1. Information We Collect

Information You Provide

  • Contact Information: when you submit a contact form or email us, we collect your name, email address, phone number, and message.
  • Account Information: if you create an account, we collect your name, email, and password.
  • App Usage Data: our apps may collect files you recover, process, or manage (such as photos, videos, or documents).

Automatically Collected Information

  • Device Information: operating system, device model, unique device identifier.
  • App Analytics: app usage, features accessed, crash reports (via Google Analytics and similar tools).
  • Log Data: IP address, browser type, pages visited, time and date stamps.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: to deliver, maintain, and improve our website and apps.
  • Communication: to respond to inquiries, send updates, and provide customer support.
  • Analytics: to understand how users interact with our site and apps.
  • Legal Compliance: to comply with applicable laws, regulations, and legal processes.
  • Fraud Prevention: to detect, prevent, and address fraud or security issues.

3. Third-Party Services

Our website and apps integrate with third-party services that may collect your information:

Google Analytics

We use Google Analytics to track website and app usage. Google may collect information about your visits. You can opt out using the Google Analytics Opt-Out Browser Add-on.

Google Play Store

Our apps are distributed through Google Play. Google collects app installation and usage data. Visit Google’s Privacy Policy for details.

Cloud Services

We use cloud services for hosting and data storage. These providers are contractually obligated to protect your data.

4. Data Security

We implement industry-standard security measures, including:

  • HTTPS encryption for all website communications.
  • Secure file transfer protocols in our apps.
  • Regular security audits and updates.
  • Limited access to personal information by authorized personnel only.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Access and Control

You have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of inaccurate information.
  • Opt out of marketing communications (unsubscribe links in all emails).
  • Disable analytics in app settings.

Cookie Management

Our website uses cookies to enhance user experience. You can manage cookie preferences in your browser settings. Note that disabling cookies may affect website functionality.

6. Children’s Privacy

Our website and apps are not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete such information immediately.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Typically:

  • Contact form submissions are retained for 2 years.
  • App analytics data is retained for 26 months (Google Analytics default).
  • Account information is retained as long as your account is active.
  • You can request deletion at any time by contacting us.

8. International Data Transfer

RNSTech is based in Hong Kong. Your information may be transferred to and processed in countries other than where you reside. These countries may not have the same data protection laws as your home country. By using our website and apps, you consent to the transfer of your information to countries outside your country of residence.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information is collected.
  • Know whether personal information is sold or disclosed.
  • Say no to the selling or sharing of personal information.
  • Access your personal information.
  • Request deletion of personal information.

To exercise these rights, contact us at [email protected].

10. European Union Residents (GDPR)

If you are in the EU, your personal data is protected under the General Data Protection Regulation (GDPR). You have rights including:

  • Right of access to your personal data.
  • Right to rectification of inaccurate data.
  • Right to erasure (“right to be forgotten”).
  • Right to restrict processing.
  • Right to data portability.
  • Right to object to processing.

Our lawful basis for processing is either your consent or our legitimate interests in providing and improving our services. To exercise your rights, contact [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of our website and apps after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiry within 30 days.

Last Updated: November 11, 2026